Associated with the page Taxes, water and assessment
Transmit your water meter reading
It only takes a few minutes to ensure accurate billing, based on your actual consumption rather than an estimate.
🖥️ Online
Step 1: Read your meter readings
- Note the numbers on the dial.
Step 2: Submit your reading online
- This is the most direct way of sending your statement.
The form is simple and accessible at all times.
Explanatory video – Online transmission
Do you prefer another transmission method?
| Other reading transmission methods | By e-mail: [email protected] By phone: 450 923-6311, ext. 6418 |
| Information to be provided | Mailing address of your building Name of person taking the reading Complete meter reading Telephone number and e-mail address |
How a water meter works
The water flowing through your meter turns a turbine or piston, whose movement is converted into the volume displayed on the dial in cubic meters (m³). Regular meter readings ensure billing based on actual consumption and detect any leaks.
Main causes of variations in water consumption
A household’s water consumption can vary considerably depending on a number of factors. Here are the most common causes:
- Sudden water damage
- Leaky toilet
- Dripping faucet
- Frequent filling of a pool or spa
- Defective sprinkler system (nozzle)
- Increased number of occupants on the property (more showers, more laundry, etc.).
- Change of owner or tenant (lifestyle habits)
How do I check for a water leak?
- Turn off all the taps in your home.
- Note the numbers on your meter.
- Do not use water until the following morning.
- Take a new reading the next morning before use.
- Compare the figures. If they have increased, there’s probably a leak somewhere between the meter and the inside of the house.
A special case: condominium owners
In accordance with municipal infrastructure bylaw 485, water consumption is billed directly to each co-owner. The amount is calculated in proportion to your share, as defined in the declaration of co-ownership for your building.
To obtain the adjustment calculation for a real estate transaction, the meter reading(s) for the building must be sent to us. We will then calculate the portion corresponding to the seller’s fraction. Please note that a confirmation of the amount will be provided, but no additional invoice will be issued for this adjustment.
The annual invoice is still sent out in mid-September. It will be sent to the buyer and will cover the whole year.
