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CodeRED automated alert system

External Cybersecurity Incident – Service temporarily unavailable
Update as of November 28, 2025

The Ville de Brossard is informing residents that a cybersecurity incident has occurred at CodeRED, our automated notification service provider. This system, which is used to notify residents during emergency situations, operates entirely independently from the City’s municipal systems. The City’s technological infrastructure has not been affected. We invite residents to check our communication channels regularly for updates.

Quickly receive emergency alerts from the city

The city has set up a system enabling it to send telephone messages* to all residents in the event of an alert or emergency situation. The recorded message is automatically triggered by voice recognition. It can also be left on voicemail.

*Please note that automated calls related to emergency alerts can originate from two numbers: 1 866-419-5000or 1 855-969-4636.

Subscribe to CodeRED notifications

To stay informed in the event of an emergency, the city provides several means of communication:

Cell phone, SMS and e-mail
You can receive alerts by phone call, text message or e-mail.

Messages adapted for the deaf and hearing-impaired
Specific messages are provided for people with special communication needs.

The City wishes to inform you quickly in the event of a situation representing an immediate or imminent threat. That’s why we strongly recommend that you enter your e-mail address on the registration form, even if it’s not compulsory.

Please note You are responsible for managing your account and keeping your contact details up to date.

Mobile application

Since October 2015, a mobile app has been available to all. This tool will keep you informed from your smartphone in the event of an emergency.

Keep up to date by following our social networks

The city broadcasts its emergency communications on its Facebook and Twitter accounts, to keep you informed of important situations as soon as they arise.

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