Associated with the page Activities
Cancellation of an activity offered by the city
Before the start of the session
A full refund will be given to the participant if the City cancels the activity before the start of the session.
After the start of the session
Refunds will be granted on a pro rata basis for the number of unused activity days.
Day camp cancellations (school break or summer camp)
To find out about cancellation and refund procedures for day camps (school break or summer), please consult the administrative procedures page.
Cancellation of an activity by the participant
A full refund will be given if the participant cancels before the start of the session. An administrative fee of 10% of the total cost of the activity will be retained.
Refunds will be granted on a pro rata basis for the number of unused activity days. A penalty corresponding to the lesser of $50 or 10% of the total cost of the activity will be retained.
In order to be entitled to a refund from the City, the participant must respect the following deadlines:
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- 1 to 6 lessons: refund request must be made before the 1st lesson.
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- 7 to 15 lessons: refund request must be made before the 2nd lesson.
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- 16 courses and more: refund request must be made before the 4th course.
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- No refund possible
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- If a participant fails to meet the deadlines set by the City or withdraws from an activity during the session, no refund will be given.
In the event of withdrawal for a major reason, such as illness or injury, a refund may be granted on a pro rata basis for the number of unused activity days, upon presentation of supporting documents. An administrative fee of 10% of the total cost of the activity will be retained.
Your request must be sent to Services Brossard at the following e-mail address: [email protected]
Ville de Brossard is now a member of the Carte accompagnement loisir (CAL). This program from the Association québécoise pour le loisir des personnes handicapées (AQLPH) enables people with disabilities to register for a leisure activity with a companion, at no additional cost to the companion.
Reimbursement of registration fees by recognized organizations
Contact the organization responsible for the activity for reimbursement details.
Consumer rebates
- Water activities
- A discount is applicable when a participant registers for more than one aquatic fitness class of the same duration (55 minutes or 45 minutes). The discount applies to a maximum of 3 courses.
- Fitness activities
- A discount is applicable when a participant registers for more than one fitness class of the same family/category. The discount applies to a maximum of 4 courses.
Classes eligible for the consumer discount are those in the cardio-tonus, postural stretching and fitness categories.
- A discount is applicable when a participant registers for more than one fitness class of the same family/category. The discount applies to a maximum of 4 courses.
Family discount
- Lessons (Music school)
- A 10% discount applies if two members of the same family register for an activity or if one person registers for two courses, 15% if more than two.