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The consultation of English-language content is governed by the Charter of the French Language and its regulations. Please note that the content on this site is automatically translated and may not always be perfectly accurate.

2026 municipal services satisfaction survey

Your voice, our compass

Ville de Brossard invites its citizens to participate in the 2026 municipal services satisfaction survey, conducted by Léger.


Already carried out in 2023, this survey enables us to measure the evolution of citizen satisfaction over time, to better understand the population’s expectations and to identify areas for improvement. Households in Brossard will receive an official invitation in the mail with instructions on how to complete the online survey, including a link, a QR code and a unique access code.

Le questionnaire prend environ 10 minutes à remplir et peut être rempli en français ou en anglais. Une seule personne adulte par ménage est invitée à répondre. Votre participation contribuera à mieux orienter les décisions de la Ville et à poursuivre l’amélioration des services offerts à la population.

Why take part?

By responding to the survey, you contribute to :

  • let us know how satisfied you are with municipal services;
  • express your expectations and priorities;
  • support the continuous improvement of public services.

How can I take part?

Lorsque vous recevrez votre invitation par la poste, utilisez le lien, le code QR ou le code d’accès unique indiqué sur l’envoi pour accéder au questionnaire en ligne.

The survey was conducted by Léger on behalf of Ville de Brossard.

Surveillez votre courrier et merci de prendre part à cette importante démarche d’écoute.


Participation periodMay 14 to 24, 2026
Approximate durationApprox. 10 minutes
LanguagesFrench and English
ParticipationOne adult per household
Carrying out the surveyLight
InvitationMailed to households in Brossard

Responses will be processed by Léger according to its quality control and information protection mechanisms. The results will be analyzed globally to support municipal decision-making.


If you have any questions about the process, contact Services Brossard.


Frequently asked questions

To better understand citizens’ satisfaction, expectations and priorities with regard to municipal services.

The survey was conducted by Léger on behalf of Ville de Brossard.

Households will receive an invitation in the mail, including a link, a QR code and a unique access code.

The questionnaire takes about 10 minutes to complete.

One adult per household is invited to respond.

Yes. Responses will be processed by Léger according to data protection and quality control mechanisms.

The unique code ensures data integrity and limits duplication.

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