Associated with the page Housing and leases Housing rights
How to proceed
If you notice a maintenance or health problem in your home, you must first inform your landlord.
The first step is to seek an agreement to rectify the situation. If the problem remains unresolved after your written notice, you can file an application with the Tribunal administratif du logement (TAL), the body responsible for lease issues in Quebec.
Ville de Brossard can only intervene in certain situations, and only when all required documents have been sent to the city.
Issues dealt with by the city
The city can intervene when the situation presents a health or safety risk. Recognized cases are :
- Significant mold;
- Water infiltration;
- Vermin or insect pests;
- Dangerous situation or threat to health or safety;
- Dangerous elements outside the building.
Mandatory documents to be submitted to the City
In order for the City to analyze your request, you must provide :
- A copy of the letter sent to the owner, stating the problem, the corrective action requested and a reasonable deadline;
- Proof that the owner has received the letter (courier or bailiff);
- Photos of the problem;
- A copy of the lease;
- Up-to-date contact details for the owner, if known.
For further information
For further details:
- See fact sheet FE170 – Housing health and maintenance (Ville de Brossard);
- Contact Services Brossardat 450 923-6311.
Other useful resources
- Tribunal administratif du logement (TAL)
For problems between landlords and tenants: repairs, sanitation, agreements or disputes.
www.tal.gouv.qc.ca - Éducaloi – Housing in poor condition
Information on recourse in the event of insalubrity or deteriorated housing.https://educaloi.qc.ca/capsules/logement-en-mauvais-etat-les-recours
- Régie du bâtiment du Québec (RBQ)
Intervention possible if a problem affects safety (electricity, gas, elevators).
www.rbq.gouv.qc.ca
- Info-Santé 811
For problems where insalubrity affects your health (mold, poor air quality).
