Associated with the page Snow removal from streets and sidewalks
Problems to report
- Obstructions at intersections or crosswalks.
- Large sheets of ice on pavement or sidewalks.
- Areas where safety is directly compromised.
Before reporting a problem
- Check if a snow clearing operation is in progress: Consult the Info-Neige page or the Info-Neige telephone line for the status of operations.
- Take photos: Images can help us to quickly assess the situation and prioritize the necessary interventions.
Required information
- Time and day you noticed the problem.
- Exact location of problem (address or intersection).
- Detailed description of the problem, such as snow accumulation, blocked access or a slippery surface.
How do I report a problem?
By phone: Dial 450 923-6311.