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Report a snow clearing problem

Last update 21/02/2025

Associated with the page Snow removal from streets and sidewalks

Problems to report

  • Obstructions at intersections or crosswalks.
  • Large sheets of ice on pavement or sidewalks.
  • Areas where safety is directly compromised.

Before reporting a problem

  • Check if a snow clearing operation is in progress: Consult the Info-Neige page or the Info-Neige telephone line for the status of operations.
  • Take photos: Images can help us to quickly assess the situation and prioritize the necessary interventions.

Required information

  • Time and day you noticed the problem.
  • Exact location of problem (address or intersection).
  • Detailed description of the problem, such as snow accumulation, blocked access or a slippery surface.

How do I report a problem?

By phone: Dial 450 923-6311.

Report a problem

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