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Declaring damage caused by snow removal

Last update 09/12/2025

Associated with the page Snow removal from streets and sidewalks Snow clearing operations and winter parking

Declaring damage caused by snow removal

If you have suffered damage due to snow removal, you may exceptionally file a claim with the City before May 15.

Types of damage accepted

  • Private property (e.g. fences, mailboxes, landscaping).
  • Other curbside equipment.

How to report damage

  1. Gather evidence (photos, repair bill or estimate)
  2. Submit a written notice within 15 days of discovering the damage, with the following information:
    • Date, time and location of incident.
    • Description of damage.
    • Your full contact details (name, address, telephone number, e-mail address).

All other claims must be submitted within the maximum legal period of 15 days from the date of the incident to inform the City of your intention to claim damages.

For all other claims, please consult our section Claims management process.

Claims management process

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Other requests