Associated with the page Snow removal from streets and sidewalks Snow clearing operations and winter parking
Declaring damage caused by snow removal
If you have suffered damage as a result of snow removal, you may, on an exceptional basis, file a claim with the City no later than May 15, notwithstanding the provisions of Section 585(2) of the Cities and Towns Act (RLRQ, Chapter C-19), which stipulates that notice of a claim must be given to the municipal clerk within fifteen days of the incident; otherwise, the municipality is not required to pay damages.
Types of damage accepted
- Private property (e.g. fences, mailboxes, landscaping).
- Other curbside equipment.
Steps to Follow When Reporting Damage Caused by Snow Removal
- Submit a written request to the City within 15 days of discovering the damage, including the following information:
- Description of damage.
- Your full contact details (name, address, telephone number, e-mail address).
- Provide photos of the damage, if possible.
All claims other than those for damages caused by snow removal must be submitted within the maximum legal time limit of 15 days from the date of the incident to notify the City of your intention to seek damages, otherwise, the municipality is not required to pay damages.
For all other claims, please consult our section Claims management process.
Claims management process