Running Water Equals Rising Bills
Consuming water responsibly and checking regularly to make sure there are no leaks in your home will lead to significant savings on your next bill.
Factors That Impact Your Bill
Certain factors may cause your water bill to vary:
*Leaks are not always audible or visible to the naked eye. They often come from toilets, taps, showers, etc.
- Sudden water damage
- Leaking toilet
- Overlooked leak (e.g., a tap that has been dripping for a long time)
- Frequent refilling of a pool/hot tub
- Defective sprinkler system
- Increase in the number of people living in the dwelling (more showers, dishwashing, etc.)
- New owner/tenant (change in lifestyle habits)
You are responsible for calculating your water consumption, which is easy to do with our handy tool. You will find in the Useful Documents section to the right an online form to make your water consumption.
Between mid-May and the end of June each year, agents from the City of Brossard read water meters from Monday to Saturday, 9 a.m. to 9 p.m. The bill is then sent to you around mid-September.
The actual meter reading is obtained by the City in one of the following two ways:
- when the City agent visits the property
- when the owner him or herself fills out the reading form with the correct figure and returns it to the City
If the City does not receive an actual reading, it will bill the owner using an estimated reading, determined based on the average billed amount for the past two years or an annual minimum of 350 m3
, in accordance with the by-law relating to administration of the water supply and sewer system (REG-23).
Billing | Revision requests
A water invoice was sent to you on September 15, 2017, based on your recent meter reading. We recommend that you respect the October 16, 2017 payment deadline to avoid interest charges and penalties. If you believe the information recorded on your invoice is incorrect, please send us a revision request. The revision request form is available in the useful documents section on the right side of this page. Please note that any revision request must be filed by November 15, 2017.
If you have any questions about reducing water consumption or detecting leaks, consult the How to Detect a Leak
For questions about your water bill or notarized adjustment of a water meter reading when selling or buying a property, please contact Services Brossard.