Water meters - New plateform

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Send your water meter reading: 

Related to your assessement role, send your data (meter reading online).                                                 

From April 16 to August 16, follow those 3 steps: 

  •          Search your building by adress or by registration; 
  •          Validate the information; 
  •          Add your water meter reading online 

A confirmation will be sent by email.

CLICK HERE NOW! 

 


This new plateform will:

  • reduce the risk of meter reading errors;
  • allow faster processing of the data;
  • reduce the need for door-to-door visits by students*.

* A three-year transition period is planned.


Meter Readings 

The actual meter reading is obtained by the City in one of the following two ways:  
  • when the City agent (Escouade des compteurs d'eau) visits the property
  • when the owner him or herself fills out the reading form with the correct figure and returns it to the City

If the City does not receive an actual reading, it will bill the owner using an estimated reading, determined based on the average billed amount for the past two years or an annual minimum of 350 m3, in accordance with the by-law relating to administration of the water supply and sewer system (REG-23).


Running Water Equals Rising Bills

Consuming water responsibly and checking regularly to make sure there are no leaks in your home will lead to significant savings on your next bill.
Between mid-May and the end of June each year, agents from the City of Brossard read water meters from Monday to Saturday, 9 a.m. to 9 p.m. The bill is then sent to you around mid-September.

Factors That Impact Your Bill

Certain factors may cause your water bill to vary:
  • Sudden water damage
  • Leaking toilet
  • Overlooked leak (e.g., a tap that has been dripping for a long time)
  • Frequent refilling of a pool/hot tub
  • Defective sprinkler system
  • Increase in the number of people living in the dwelling (more showers, dishwashing, etc.)
  • New owner/tenant (change in lifestyle habits)
*Leaks are not always audible or visible to the naked eye. They often come from toilets, taps, showers, etc.

Information

If you have any questions about reducing water consumption or detecting leaks, consult the How to Detect a Leak section.
 
For questions about your water bill or notarized adjustment of a water meter reading when selling or buying a property, please contact Services Brossard.